Must be familiar with Automotive Electrical System, including CANBUS systems.
Diagnoses cause of any malfunction and performs repair.
Communicates with service adviser to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
A desire to continue learning and participating in manufacturer-sponsored training programs.
With the Service Advisers help, keeps abreast of manufacturer technical bulletins.
Familiar with DVI.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all shop-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
ASE Certification is desired but not required.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Two to four years related experience and/or training; or equivalent combination of education and experience.